SPC International - Group Overview
SPC provides repair services and spare parts to its customers, mainly multi-vendor maintenance companies and OEMs in the IT market. SPC has more than 30 years experience in the reverse logistics/after sales support markets operating in more than 80 countries and providing services on a diverse portfolio of IT related products. This knowledge and experience benefits our existing and new clients as we develop customised services to meet their individual needs bringing to bear our deep understanding of the issues they face.
Key Facts:
2020 revenues £20m+
Seven locations in four countries on three continents
300+ employees
Traded with more than 80 countries
300,000 parts processed per annum
The strategy of SPC has been to provide increasingly global coverage. In the past ten years it has opened operations in Slovakia to provide pan-European scale solutions and local repairs for the surrounding countries. SPC International formed a 100% owned US subsidiary in Atlanta, GA which commenced operations in 2012 servicing the US, Canadian and South American markets. SPC had a JV in India since 2008 and in 2014 SPC completed the buyout of the JV partners and now have a wholly owned subsidiary in India, operating four sites (Bengaluru, New Delhi, Mumbai and Kolkata).
Customers Served:
Global, multi-national and national multi-vendor maintenance companies
OEMs and IT manufacturers
Major retailers, banks and commercial end users
Having been accredited to ISO 9001 for more than 15 years SPC is focussed on developing its continuous improvement program based around lean six sigma principles. SPC pro-actively initiates improvements in its services to its customers providing benefits in Mean Time Between Repair (MTBR), cost, yield, DOA rates and capabilities. It has been very successful in retaining and developing its customers by providing world class solutions to their business problems.
The product expertise:
the supply of spares (whole units, modules and component parts) and repairs covers six main areas:
|
*
|
Retail Products - EPOS hardware from NCR, IBM, Wincor, Fujitsu, Epson, TPG, Axiohm + many others
|
|
*
|
Networks - mainly small/medium sized hubs, routers, switches and network cards
|
|
*
|
Banking Products - ATMs and passbook printers from Wincor, Diebold, Olivetti etc
|
|
*
|
Barcode & Scanners - all types and models including pocket PCs, RF devices and scanners used by retailers
|
|
*
|
IT Hardware - many types and models, PCs, notebooks, servers, displays, printers from all major OEMs
|
|
*
|
Power Supplies - everything from ATX units to high power, multi-voltage, rectifiers and UPS devices
|
1.0.0.20