Product Support Capabilities

Process improvements and re-engineering continue to improve the cost, quality and service provided to our customers. Reducing repair times while improving delivered quality and the provision of year on year cost reductions has enabled SPC to build an excellent relationship with its customers. Implementation of lean principles and the use of statistical data analysis combined with intelligent use of repair data and customer feedback will drive our ability to further extend the MTBF of the products we service, lowering our customers service costs and improving end user satisfaction.

SPC has extensive repair experience across the following commodity groups:

 Retail EPOS Products (more)

 Barcode Scanners and mobile computing (more)

 Banking Products including ATMs (more)

 IT Hardware (more) and  Power Supplies (more)

Our customer base includes major multi-vendor maintenance organisations, OEMs, ODMs & logistics organisations. To meet the needs of our individual customers SPC has developed a diverse range of customised solutions.

We have the capability to repair any of the product groups at any site, we have many years experience of training our engineers, technicians and workshop staff on the processes required to repair and test all types and models of IT hardware.